BidGroove support

How can we help?

Get help with your account, billing or proposals. You don’t need to sign in to contact us.

Email support

Choose a topic below to open a message in your email app, or copy this address into your usual inbox. We’ll reply to the email you send from.

Account accessTrouble signing in or getting into your workspace.Billing & trialQuestions about your plan, payment or trial.Proposals & signingHelp creating, sending or signing a proposal.FeedbackTell us what would make BidGroove more useful.

Help us find the issue

Your account email and company name.
What you were trying to do and what happened.
The proposal number, if relevant, and your browser or phone model.
A screenshot, with customer and other private details covered.

Don’t send passwords, verification codes, full payment-card details or private proposal links.

Looking for the next step?

Our user guide walks through creating, pricing and sharing a proposal.

Read the user guide

For questions about the work, price or schedule in a proposal you received, contact the contractor listed on that proposal. BidGroove support can help with using the software.

Help us improve BidGroove?

With your permission, we use PostHog to measure public page visits, key link clicks and sample interactions, signup progress and campaign sources. If you also allow product analytics at signup, we connect these visits to signup, trial and subscription milestones. This choice does not enable session replay or capture form contents. You can change this choice any time.