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BidGroove support

How can we help?

Get help with your account, billing or proposals. You don’t need to sign in to contact us.

Email support

support@bidgroove.com

Choose a topic below to open a message in your email app, or copy this address into your usual inbox. We’ll reply to the email you send from.

Account accessTrouble signing in or getting into your workspace.Billing & trialQuestions about your plan, payment or trial.Proposals & signingHelp creating, sending or signing a proposal.FeedbackTell us what would make BidGroove more useful.

Help us find the issue

  • Your account email and company name.
  • What you were trying to do and what happened.
  • The proposal number, if relevant, and your browser or phone model.
  • A screenshot, with customer and other private details covered.

Don’t send passwords, verification codes, full payment-card details or private proposal links.

Looking for the next step?

Our user guide walks through creating, pricing and sharing a proposal.

Read the user guide

For questions about the work, price or schedule in a proposal you received, contact the contractor listed on that proposal. BidGroove support can help with using the software.